Feedback from previous guests about their experience.
74%
liked the hotel and would stay again
clean
friendly staff
dated rooms
pricey dining
7.4/10
Very good
Rooms
8.2
Location
6.7
Service
8.5
Dining
6.2
Guest reviews
7.4/10
based on 7 reviews
8.7
8.7/10 based on 1717 reviews
Jimmy
United Kingdom,
March
2024
7.0/10
The hotel offers efficiently designed, very clean, and quite comfortable rooms, although the furniture appears dated with some stains. The service was friendly and helpful, although there were some issues with misinformation. The location is good, especially for accessing the main high street with various dining and shopping options. The dining experience was decent, with mostly international food options but lacking variety and slightly expensive.
Rooms
8.0
My room was very comfortable despite the old-fashioned look of the furniture.
Service
7.0
The staff was friendly and tried to make my stay pleasant, despite some incorrect information provided.
Location
7.0
The location was convenient, within walking distance to the main high street for dining and shopping.
Dining
6.0
The food was decent but lacked variety, and the prices were a bit high.
Facilities
7.0
The hotel offered all necessary services and amenities, catering to basic needs.
James
United States,
February
2024
7.0/10
My stay at the hotel was a mix of positives and negatives. The rooms, though not exactly as portrayed in the pictures, were clean, modern, and comfortable, which was a pleasant surprise. However, the location felt secluded and far from amenities. The friendly and helpful service from Shaheda and the team made a significant difference, but the dining options were not up to par for a 5-star experience.
Rooms
8.0
The rooms were clean, modern, and comfortable.
Service
9.0
Shaheda and the team provided outstanding service, very friendly and helpful.
Location
5.0
The metropolitan area on the Asian side of Istanbul was under construction and quite secluded.
Dining
6.0
The dining experience, especially the bread, didn't meet the standards of a 5-star hotel.
Facilities
7.0
The facilities offered were satisfactory overall.
Chris
United States,
January
2024
7.0/10
My stay at the hotel had its ups and downs. The location felt secure in a metropolitan area of Istanbul on the Asian side, surrounded by impressive buildings, but it was quite far from the main attractions. The service, from the friendly receptionist to the attentive staff, was welcoming, but the room size was a bit of a letdown, especially compared to other 5-star hotels. The dining experience could have been better considering the high prices for the quality offered.
Rooms
7.0
The room I received was not too bad but was on the smaller side compared to other 5-star hotels.
Service
9.0
I was impressed by the polite and attentive staff who even helped me with my family after a taxi pickup outside the hotel.
Location
6.0
The hotel conveys a sense of security in the metropolitan area of Istanbul on the Asian side, though it may not be the best choice if you want to visit the city's main attractions.
Dining
5.0
The dining options were not up to the mark for a 5-star hotel, being both overpriced and lacking in quality and variety.
Facilities
8.0
The hotel offers facilities like a swimming pool, a wellness area with Turkish hammam, steam room, and sauna for a comfortable retreat after a long day.
Michael
United Kingdom,
January
2024
7.8/10
The hotel offers a mix of positive and negative aspects. Although the rooms had a dated appearance resembling the 80s with some dirty and stained furniture, they were surprisingly hot despite the AC being set on max. On the plus side, the rooms were small but exceptionally clean throughout my stay.
Rooms
8.0
The rooms were small but very clean.
Service
9.0
The service was top-notch, from Ertan's assistance to Ezra and Fatima's attentive service in the restaurant. The entire staff, particularly the female receptionist, were warm, friendly, and made our check-in process swift and pleasant.
Location
7.0
The hotel was conveniently located within walking distance of the main high street, offering a variety of restaurants and a mall to explore. However, it might not be the best choice for those aiming to visit the city's main tourist attractions.
Dining
7.0
The dining experience was a mix of positives and negatives. While the food quality was world-class, combining Asian and European flavors, the prices seemed high for Istanbul standards.
Facilities
8.0
clean
dated rooms
Frank
United Kingdom,
October
2023
8.2/10
The hotel is in a good location in Ataşehir district with easy access to major roads and nearby restaurants. The rooms were modern, comfortable, and spotlessly clean, offering a pleasant stay. The service was exceptional, especially with Ertug from the reception going above and beyond to assist us. However, the dining experience fell short with limited options for certain specialties. Overall, it was a clean, friendly, and convenient stay at a reasonable price.
Rooms
9.0
The rooms were clean, modern, and comfortable.
Service
9.0
The service was excellent, especially Ertug from the reception who was incredibly helpful.
Location
8.0
The location is quite good in Ataşehir district, close to main roads and many restaurants.
Dining
7.0
The dining was good overall, but lacking in certain specialty options.
Facilities
8.0
The facilities provided all necessary amenities for a comfortable stay.
Joseph
United States,
October
2023
7.6/10
The hotel offers spacious and modern rooms with amazing views, but the dining options are limited. The service is top-notch with friendly and helpful staff. The location is a bit out of the way but suitable for business travelers. Overall, a comfortable stay with some room for improvement in dining choices.
Rooms
9.0
The rooms are big, clean, and offer amazing views.
Service
8.0
Location
7.0
The location is a little far from the main tourist area and more suitable for business travelers.
Dining
6.0
The dining options are limited for a five-star hotel and can be overpriced for the quality offered.
Facilities
8.0
The facilities are well-maintained and offer a comfortable stay.